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Spas in many areas are having to protect themselves against legal action by tightening their procedures after a barrage of personal injury claims have been made against them. The number of claims last year increased by 36% according the National Spa Association, the majority of which were related to massage. The situation has led to an increased depth in the spa treatment screening process of clientele and more legal protective procedures to be put in place.

A case last year of a woman suing a local spa after she claimed she was injured by a bad massage, is likely to be the cause of the increase in claim activity. The lady already had previous back problems but told the therapist they would not be an issue.Even so, she still decided to sue the spa when the her massage left her with supposed mobility problems and she was awarded a 5 figure pay out.

Since this incident, the amount of claims being filled has gone through the roof. Although most of the cases have also been related to massage treatments, there are also lots of incidents such as skin burns, hair loss and even weight gain that people have tried to claim for.There has been a lot of speculation that for the most part the claims are fraudulent and filled by serial compensation seekers. A number of insurance companies have announced that they will take strong legal action against false claims, but this is still a worrying time for any health spa.

The advice that is being given out to all health spas at the moment is to be very diligent when it comes learning as much about the clients health and history as possible and also to maintain good standards of service. They are advised to source any skin care products from reputable companies, service and check over their equipment as often as possible, and maintain regular high quality treatment training for their therapists